Search for specific information

RBWM Behaviour Support Team

The Royal Borough of Windsor and Maidenhead (RBWM)'s Behaviour Support Team is part of the Psychology, Wellbeing & School Support Service.

We work in partnership with the Educational Psychology Service (EPS) to support children of compulsory school age attending mainstream schools. Some of the children and young people we work with are at risk of exclusion or struggling to attend school regularly. 

We provide a free service to maintained primary age range schools and offer a range of flexible packages which can be purchased by Academies, Middle and Secondary schools.

What do we offer?

Individual sessions:

Our support is carefully tailored to the needs of  individual pupils.  We can offer eight to ten sessions of individual support for a range of issues including self-esteem, anxiety, low mood, social skills, managing anger, friendships, transition and bullying; all delivered through your child’s school. 

We monitor and review progress at agreed intervals and may offer additional sessions to meet the needs of pupils whose difficulties are complex.

Group and whole class sessions:

We offer a number of programmes for groups in school, including friendship groups, building emotional resiliency and anti-bullying workshops.

We deliver Nurture groups and the majority of our team are Nurture trained. We have recently developed Nurture group programmes for children, working in collaboration with the schools and Children’s Centres.

We offer transition interventions in school and during the Summer holidays we deliver our Onwards and Upwards transition programme, which is a structured 3 day personalised package for up to 14 year 6 students. The programme is aimed at young people who may need extra support with their move to Secondary School.

We have established Peer Mentoring and Peer Meditation in schools.

Staff training:

In addition to direct work with children and young people, we deliver training in schools to help staff understand and manage social, behavioural and emotional difficulties.  By promoting improvements in emotional wellbeing and behaviour, our work supports children and young people to access their learning and help them to stay in school.


Who to contact

Contact Name
Rebecca Askew
Contact Position
Educational Psychologist
01628 796688

Where to go

Town Hall
St Ives Road

Other details

Age Range
5-16 years

Local Offer

Is your service accessible?
We are a team of Specialist Outreach Support Workers with knowledge and experience of working with children and young people attending mainstream schools.

As the service is delivered in a school setting the accessibility arrangements will depend on the individual school.
What are the eligibility criteria for your service?
The service is for 5-16 year olds in mainstream schools presenting with social, emotional and behavioural difficulties who may be at risk of exclusion or struggling to attend school regularly.
How are referrals/applications made to your service?
A referral through the Early Help Hub is required to access our service.

Local Authority maintained schools are free to access our service and are able to refer through the Early Help Hub following an agreement from parents and carers. Information about referral into the Early Help Hub is on the LSCB website. Click here
Our involvement will only begin when parents/carers have agreed and signed a consent form.

Academies and middle schools purchase packages from the Behaviour Support Team and will then refer once agreement has been obtained from parents/carers.

Referral to our groups, whole class and training can made by the school to our email address.
What is your service standard for responding to referrals/accessing services?
Once the referral has been received the response to schools will be within two weeks.

Behaviour Support does not operate a waiting list.
Who provides / funds your service?
Local Authority
Are children, young people, parents / carers charged for your service?
Inspection outcomes/quality awards
The service is part of Ofsted's wider inspections of Local Authority Children's Services.
Feedback and complaints procedure
Schools and a sample of families who have been in receipt of the service are regularly asked to comment on the quality of the input provided and to suggest any areas where it is felt development is required. All our training work for schools and other professionals is evaluated in order to maintain quality.

Please follow the RBWM Local Authority procedure for complaints. This can be accessed from the RBWM website.
Click here
How will I know my child/ young person will be safe using this service?
All staff are DBS (Disclosure & Barring Service) checked, which is renewed in agreement with national guidelines.

In addition, all staff regularly attend RBWM safeguarding training regulated by the LSCB (Local Safeguarding & Children Board) which is refreshed every 2-3 years.
Local Offer Age Bands
5-11, 11-16
Supporting people with
  • Behavioural, emotional, social difficulties
Last Updated

Journey Planner

Address: St Ives Road  Maidenhead  Berkshire

Useful Documents

You are texting details about RBWM Behaviour Support Team