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Children's Centres

Children's Centres bring together a range of services, advice and guidance to support families and children under eight years old. Raising children is rewarding and exciting, but can also be challenging. Getting the right support at the right time can make a real difference for children and their families in these important first years and Children's Centres can help make this happen. We would like all children to be ready to achieve the best from their life by the time they begin school.

The Children's Centres in the borough offer a timetable of play sessions, parenting support, access to health visitor services, back to work and training advice and other more specialist support when needed.

Parenting support includes

  • Triple P (Positive Parenting Programme) Group and one to one.
  • Parenting Special Children (Supporting parents who have children and Young people with special needs)
  • The Parent Factor (Parenting children with ADHD)
  • Emotional First Aid for Parents ( Develop parents coping skills and emotional health and wellbeing)
  • Parents as First Teachers ( Home based, learning through play, adapted for children with SEND)

There are two Children's Centre hubs covering Windsor, Maidenhead and Ascot areas with services being delivered in 11 venues.  Children's Centres are a mainstream service that everyone can access.  There are also some sessions that specifically support young children with additional needs - please see the activities at each location for further details. 

Maidenhead

Windsor and Ascot

Please also see the 'What's on' page of the Royal Borough website for the latest information on all Children's Centre activities.

Who to contact

Contact Name
Debbie Oates
Contact Position
Community Support Manager
Telephone
01628 685642
E-mail
childrens.centres@achievingforchildren.org.uk
Website
RBWM Childrens Centre Webpage

Other details

Age Range
0-8 years
parents/carers

Local Offer

Is your service accessible?
Details of each Children's Centre and their facilities are on the individual listings on the Local Offer - see links above.
What are the eligibility criteria for your service?
Open access for most sessions although some need to be pre booked. Look and Listen group at The Lawns is through referral from the Children and Young People Disability Service only.
How are referrals/applications made to your service?
Available to all, self referral unless stated otherwise
Who provides / funds your service?
Local Authority
Are children, young people, parents / carers charged for your service?
Yes
Details of charges, whether any help is available with costs
There are some charges for Children's Centre activities, please see the brochure under 'What's on' on the Royal Borough website.
Click here
Inspection outcomes/quality awards
The Windsor Children’s Centre Hub was inspected in September 2014 and the grade was ‘requires improvement’. The Maidenhead Children’s Centre Hub awaits inspection.
Feedback and complaints procedure
Parents/carers are actively encouraged to offer their views on services. There are suggestion boxes located in each children’s centre, some children’s centres have ‘parent views trees'. We run regular consultations using our email database of registered parents and ‘face to face’ conversation’. The borough’s ‘making a complaint and compliment’ leaflet is available in all our children’s centres.
RBWM Children's Centre Complaints Policy can be found under 'Useful documents' to the right of the page.
How will I know my child/ young person will be safe using this service?
Children’s centres in the borough are inspected under the Ofsted framework. As part of our quality assurance schedule we complete regular health & safety audits, each children’s centre has an operational risk assessment and before each session staff complete a health & safety check. We have a children’s centre safeguarding policy and conduct an annual safeguarding audit. There is a manager trained in ‘safer recruitment’ on every interview panel and the staff responsible for recruiting volunteers have completed safer recruitment training. Each children’s centre hub holds a central register ensuring DBS and safeguarding training is kept up-to-date.
On the occasions when we have children’s centre outings/family fun days we complete have a unique risk assessment relevant to the
Local Offer Age Bands
Parents and Carers
SEN Provision Type
Universal
Last Updated
04/09/2018

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