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RBWM Wellbeing Team

The Wellbeing Team is part of the Royal Borough of Windsor and Maidenhead's Psychology, Wellbeing & School Support Service.

The Wellbeing Team have been commissioned by schools to raise awareness around mental health & emotional wellbeing and work with children aged 5-18 years and their families, including children and young people with Special Educational Needs.

The team offer a range of short-term, evidence based interventions for young people, their families and the professionals who support them. The team promote joint planning and decision making with young people and their families to identify the best support available.

Interventions include:

  • CBT informed strategies
  • Person Centred Counselling
  • Play and Creative Arts Therapy
  • Attachment Focused Therapy
  • Filial Therapy
  • Mindfulness
  • Therapeutic Groups in Schools
  • Anti-Stigma Workshops in schools
  • Training on Mental Health and Emotional Wellbeing (Parents and Schools)

Please see the leaflet under 'Useful documents' to the right of this page to see the full list of interventions and support provided.

Who to contact

Contact Name
Rebecca Askew
Contact Position
Specialist Senior Educational Psychologist - Wellbeing
01628 796688

Where to go

Well Being Team
Town Hall
St. Ives Road

Note the service is based in the Town Hall but our practitioners meet families in school, at the Child and Adolescent Mental Health Service (CAMHS) in Maidenhead and across community venues across the borough.

When is it on?

Session Information
Council opening hours are Monday to Thursday 8.45-5.15pm and Fridays 8.45-4.45pm

Other details

Age Range
5-18 years

Local Offer

Is your service accessible?
Our practitioners meet families in school, at the Child and Adolescent Mental Health Service in Maidenhead and across community venues across the borough. This means we can agree with the family venues which are accessible and appropriate.
What are the eligibility criteria for your service?
Our service is for children and young people with emotional health difficulties in RBWM Schools, including children and young people with Special Educational Needs. The team support children and young people with a range of special educational needs and disabilities.
We often complete an assessment of emotional and mental needs prior to offering an intervention to a child, young person and their family. This helps us to identify the need and to match this to the correct intervention.
How are referrals/applications made to your service?
The referral route to this service is through the Early Help Hub (EHH) process. The EHH referral will be made by a school or other professional, this person will act as a ‘lead professional’. The lead professional will complete Early Help assessment with the family and the Early Help Hub panel meet on a weekly basis to agree an initial plan of support.

Information about the Multi-agency Safeguarding and Early Help Hub is on the Local Safeguarding Children Board website . Click here
What is your service standard for responding to referrals/accessing services?
The family will be informed of the outcome of the Early Help Hub by the lead professional who has made the referral. Our team looks at these new referrals on a weekly basis, and will allocate the work then. Assessments will happen fairly promptly (normally within a month). As our team offer a range of interventions, there can be a waiting list for a specific intervention (perhaps up to 3 months). We will endeavour to balance meeting the needs of the client with the appropriate intervention and any waiting times
Who provides / funds your service?
Local Authority
Are children, young people, parents / carers charged for your service?
Inspection outcomes/quality awards
Feedback and complaints procedure
We will be using a standard questionnaire (Chiesq) to gather service user feedback at the end of our interventions. We also have regular planning and review meetings, where service users are encouraged to give their feedback on the service.
Please follow the RBWM Local Authority procedure for complaints. This can be accessed from the RBWM website
How will I know my child/ young person will be safe using this service?
All staff are DBS (Disclosure & Barring Service) checked, which is renewed in agreement with national guidelines.
In addition, all staff regularly attend RBWM safeguarding training regulated by the LSCB (Local Safeguarding & Children Board) which is refreshed every 2-3 years.
Local Offer Age Bands
5-11, 11-16, Preparing for Adulthood, Parents and Carers
Supporting people with
  • Autism
  • Behavioural, emotional, social difficulties
  • Hearing impairment
  • Medical needs
  • Moderate learning difficulties
  • Physical disabilities
  • Profound and multiple learning difficulties
  • Severe learning difficulties
  • Specific learning difficulties
  • Speech, language communication needs
  • Visual Impairment
Last Updated

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Address: Town Hall  St. Ives Road  Maidenhead  Berkshire

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