Search for specific information

People to Places

People to Places logo

People to Places is a charity in the Royal Borough of Windsor & Maidenhead providing specialist accessible transport for people with disabilities and mobility issues.  

Community Transport Services

People to Places operates a range of community transport services including:

  • dial-a-ride for individuals members,
  • transport for local groups,
  • home-to-school transport,
  • Shopmobility,
  • Transport Assistance Payments Scheme (TAPS).

Community Transport Booking Line: 01628 587920 (available Monday to Friday, between 9.30 am – 12.30 pm)

Shopmobility Services

Our shopmobility service operates in both Maidenhead and Windsor town centres offering a range of mobility equipment to meet all needs including manual and powered wheelchairs and scooters. You can also purchase keys as part of the National Key scheme (sometimes known as Radar keys) for £5 to access disabled toilets in the local area.

Shopmobility in Maidenhead is based at Nicholsons Car Park, Broadway, Maidenhead, Berkshire SL6 1NT
Tel: 01628 543038
Opening Times: Monday - Saturday 10am - 5pm

Shopmobility in Windsor is based at The Coach Park, Alma Road, Windsor SL4 3HY
Tel: 01753 622330
Opening Times: Monday - Saturday 10am - 5pm

Please see the website for more details. 

Travel Assistance Payments Scheme (TAPS)

On behalf of the Royal Borough, People to Places administer pre-paid credits to provide travel for eligible residents in their accessible vehicles. People to Places operate the borough's Dial-a-Ride service,

Eligible residents receive pre-paid credits for eighteen one-way local journeys (defined as up to 2 miles).

Please refer to the People to Places website for further information on the scheme and to apply. The answers you provide on this assessment form will help People to Places to address any requirements you may have when using transport provided under the Travel Assistance Payments Scheme (TAPs).

Who to contact

Contact Name
Ruth Lewis
Contact Position
Community Transport Booking Line: 01628 587920 (available Monday to Friday, between 9.30 am – 12.30 pm)
People to Places website

Where to go

2nd Floor, Unit 4
SC House
Vanwall Road

Local Offer

What are the eligibility criteria for your service?
Eligibility to access the service is the inability to access public transport by reason of age, sickness, disability, poverty, or because of a lack of availability of adequate and safe public passenger services.
How are referrals/applications made to your service?
Through individuals, social workers, relatives, friends, community groups.
What is your service standard for responding to referrals/accessing services?
We don’t have a waiting list, however, we do need to go through an assessment process, which normal takes a day or so to complete and get signed by the individual or parent/guardian.
Who provides / funds your service?
Local Authority, Voluntary/Charitable, Central Government, Self Funded, Independent
Are children, young people, parents / carers charged for your service?
Details of charges, whether any help is available with costs
A carer is carried for free. Fares and charges available upon application.
Feedback and complaints procedure
All comments, feedback and complaints are to be directed to the General Manager in the first instance; an appeals process to the Executive Committee and then the Board of Trustees are our escalation pathways.
How will I know my child/ young person will be safe using this service?
All Drivers, Passenger Assistants (PAs) and appropriate office staff have had an enhanced full DBS check. Drivers and PAs have also had training to national standards in the Minibus Driving and Assessment Scheme (MiDAS) and Passenger Assistant Training Scheme (PATS) respectively.
Local Offer Age Bands
5-11, 11-16, Preparing for Adulthood
Supporting people with
  • Autism
  • Behavioural, emotional, social difficulties
  • Hearing impairment
  • Moderate learning difficulties
  • Physical disabilities
  • Profound and multiple learning difficulties
  • Severe learning difficulties
  • Specific learning difficulties
  • Speech, language communication needs
  • Visual Impairment
Last Updated

Journey Planner

Address: 2nd Floor, Unit 4  SC House  Vanwall Road  Maidenhead  Berkshire

You are texting details about People to Places